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Hilton Garden Inn Sonoma County Airport:
2012 - 2009
Hilton Garden Inn Sonoma County Airport:
2012 - 2009
Hilton Garden Inn Sonoma County Airport, in Santa Rosa, California, is an award-winning hotel that provides leisure and business guests upscale accommodations with unexpected amenities. The brand’s goal is to make every guest’s stay better and brighter. Essentially, it is hospitality at its best. Hilton Garden Inn Sonoma County Airport serves locally sourced food and beverages. It offers a full-service restaurant and bar with cooked-to-order dishes and handcrafted cocktails.
Positions held:
Positions held:
Front Desk Executive
Concierge (unofficial)
Front Desk Executive
Concierge (unofficial)
Contributions:
-Be a warm and welcoming first point of contact.
-Create a pleasant and memorable stay.
-Manage online and phone reservations.
-Inspect rooms and accommodations as per Hilton's excellence and integrity.
-Train newly hired staff.
-Provide concierge service assisting guests with restaurant recommendations and reservations, wine tours, hot air ballooning, helicopter tours, and beach and recreational recommendations.
-Pay close attention to details.
-Be a warm and welcoming first point of contact.
-Create a pleasant and memorable stay.
-Manage online and phone reservations.
-Inspect rooms and accommodations as per Hilton's excellence and integrity.
-Train newly hired staff.
-Provide concierge service assisting guests with restaurant recommendations and reservations, wine tours, hot air ballooning, helicopter tours, and beach and recreational recommendations.
-Pay close attention to details.
-Manage all aspects of guest's stay/accommodations.
-Register and process guests and their rooms.
-Maintain records for bookings and payments.
-Communicate with staff pertaining to rooms and guests updates via two way radio.
-Deliver room service and assist in lobby restaurant.
-Practice confidentiality/discretion.
-Be the point of sales for refreshments, travel, and pantry items.
-Drive/provide shuttle service.
-Coordinate porter services.
-Manage all aspects of guest's stay/accommodations.
-Register and process guests and their rooms.
-Maintain records for bookings and payments.
-Communicate with staff pertaining to rooms and guests updates via two way radio.
-Deliver room service and assist in lobby restaurant.
-Practice confidentiality/discretion.
-Be the point of sales for refreshments, travel, and pantry items.
-Drive/provide shuttle service.
-Coordinate porter services.
Links/Articles:
References:
General Manager
Andrea Griffin
707 545-0444
707 623-4716
General Manager
Andrea Griffin
707 545-0444
707 623-4716
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